Privacy Policy

Last updated: October 20, 2026

This Privacy Policy explains how Master Craft Custom Cabinets LLC ("we," "us," or "our") collects, uses, and protects information you provide through mastercraftcustomcabinets.com.

1. Information We Collect

We collect personal information that you voluntarily provide when you request an estimate, message us through the chat widget on this site, or otherwise contact us. This may include:

Your name
Your email address
Your mobile or landline phone number
Your project address or service area
Details about the cabinetry work you are requesting

We do not collect payment card numbers through this website.

2. How We Use Your Information

To respond to your estimate request and answer your questions
To schedule consultations, measurements, and installation
To send you project updates and appointment reminders
To send occasional promotional offers, where you have consented
To keep records required for our business and legal obligations

3. SMS / Text Messaging Program

Master Craft Custom Cabinets LLC collects your mobile phone number when you voluntarily provide it through the chat widget or a request form on this website and check the SMS consent box. We use it only to send the types of messages you consented to receive.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Consent to receive text messages is not a condition of purchasing any goods or services.

You may opt out at any time by replying STOP to any message. Reply HELP for assistance, or contact us at mastercraftcc26@gmail.com or (479) 561-2299.

We retain SMS consent records for as long as you remain opted in, and for a reasonable period afterward as proof of consent.

4. How We Share Information

We do not sell, rent, or trade your personal information. We share it only:

With service providers who help us operate the business, such as our scheduling and customer messaging platform, and only so they can perform that work for us
When required by law, subpoena, or other legal process
To protect our rights, safety, or property, or that of our customers

As stated above, text messaging originator opt-in data and consent are never shared with any third parties.

5. Data Security and Retention

Information submitted through this website is transmitted over an encrypted HTTPS connection and stored in access-controlled systems. We keep your information only as long as needed for the purposes described here, or as required by law. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

You may ask us to access, correct, or delete the personal information we hold about you. You may opt out of text messages at any time by replying STOP, and out of email by using the unsubscribe link or by contacting us. To make a request, email mastercraftcc26@gmail.com.

7. Children's Privacy

This website and our services are not directed to children under 18, and we do not knowingly collect personal information from them.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above shows when it was most recently revised.

9. Contact Us

Master Craft Custom Cabinets LLC
Serving Northwest Arkansas, Fort Smith, and the River Valley
Email: mastercraftcc26@gmail.com
Phone: (479) 561-2299
Hours: Monday–Friday, 8:00 a.m. – 6:00 p.m. Central